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SPAA Complaints Register
The following tables provide statistics of the nature of
complaints brought against members of SPAA, and actions taken
against those members. The statistics are recorded on the basis of
a Membership Year of 1 April to 31 March.
Nature of Complaint
The table below records the nature of complaintsbrought against
members of SPAA. The nature of complaints have been categorised
into 5 categories, with the number of complaints recorded in each
particular category in the relevant membership years.
| |
2011/2012 |
2010/2011 |
2009/2010 |
2008/2009 |
2007/2008 |
| Criminal conviction |
|
|
|
|
|
| Statutory offence bringing discredit to member,
association or profession |
|
3 |
|
1 |
1 |
| Failure to observe proper standard of
professional care, skill and competence |
1 |
1 |
|
3 |
|
| Breach of Association Code of Conduct and
Rules |
1 |
|
1 |
1 |
5 |
| Breach of Association Branding policy |
|
|
|
|
2 |
Action taken by SPAA
The table below records the action taken by SPAA against those
members that have had a complaint brought against them. The action
is recorded only once the Professional Standards Committee has
fully investigated the complaint and determined the most
appropriate course of action.
| |
2011/2012 |
2010/2011 |
2009/2010 |
2008/2009 |
2007/2008 |
| Exclusion from Membership |
1 |
|
|
1 |
1 |
| Cancellation of Membership for a defined
period |
|
|
|
|
|
| Reprimand |
|
|
1 |
3 |
7 |
| Practice review |
|
1 |
|
|
|
| No action required |
|
1 |
|
1 |
|